Privacy Policy

Grand Studio ("Grand Studio," "we," "us," or "our") operates the website grandstudio.ky and provides creative and marketing services including social media management, content creation, paid advertising, web development, and digital publishing. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly

• Contact details such as your name, email address, phone number, and company name when you complete a contact form, book an audit, or engage our services.
• Project and brand information you share with us for the purpose of delivering marketing services.
• Billing and payment details where applicable (processed by third-party payment providers).

Information collected automatically

• Technical data such as IP address, browser type, device information, and pages visited.
• Cookies and similar technologies used for analytics and site functionality.

Information from third-party platforms

When you authorise Grand Studio to manage your social media accounts or advertising on platforms such as Meta (Facebook and Instagram), Pinterest, LinkedIn, YouTube, Google, and TikTok, we access information that those platforms make available to us through their official APIs. This may include account details, content, audience insights, engagement metrics, and advertising performance data.

2. How We Use Your Information

• To provide, operate, and improve our services.
• To communicate with you about projects, proposals, and account matters.
• To manage social media accounts and advertising campaigns on your behalf.
• To create, schedule, publish, and analyse content across connected platforms.
• To measure performance and produce reports for our clients.
• To comply with legal obligations and enforce our terms.

3. Pinterest Data

Grand Studio integrates with the Pinterest API to manage Pinterest business accounts on behalf of our clients. When a client authorises our application to access their Pinterest account, we may collect and process the following data strictly for the purpose of delivering agreed marketing services:

• Account profile information (business name, username, profile details).
• Boards, Pins, and associated media.
• Analytics and insights data (impressions, saves, clicks, audience demographics).
• Advertising account data, campaign performance, and ad creative.

How we use Pinterest data: We use this data solely to create and schedule Pins, manage campaigns, analyse performance, and report results to the client whose account has been authorised. We do not sell, rent, or share Pinterest data with any third party for independent marketing purposes.

Storage and retention: Pinterest data is accessed through secure API connections and retained only for as long as necessary to provide services or as required by law. When a client revokes access or ends their engagement, we stop accessing their Pinterest data and delete stored copies within a reasonable period, except where retention is required for legal or accounting purposes.

Pinterest's own policies: Your use of Pinterest is also governed by Pinterest's Privacy Policy and Terms of Service, available at https://policy.pinterest.com/en/privacy-policy.

Revoking access: Clients can revoke Grand Studio's access to their Pinterest account at any time through Pinterest's account settings under "Apps and integrations," or by contacting us directly.

4. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers: With trusted vendors who help us operate our business (hosting, analytics, email delivery, payment processing, scheduling tools).
• Platform integrations: With social media and advertising platforms as necessary to deliver campaigns you have authorised.
• Legal requirements: When required by law, court order, or to protect our legal rights.
• Business transfers: In connection with a merger, acquisition, or sale of assets, in which case affected parties will be notified.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. This includes secure API connections, access controls, and encryption where appropriate. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we delete or anonymise it.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of your information in a portable format.

To exercise any of these rights, please contact us at info@grandstudio.ky.

8. Cookies

Our website uses cookies and similar technologies to improve functionality, analyse traffic, and understand how visitors interact with our site. You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.

9. Third-Party Links

Our website and communications may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. International Users

Grand Studio is based in the Cayman Islands. If you access our services from outside the Cayman Islands, please be aware that your information may be transferred to, stored, and processed in the Cayman Islands or other jurisdictions where our service providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page reflects the most recent revision. Material changes will be communicated through our website or by direct notice where appropriate.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Grand Studio
Grand Cayman, Cayman Islands
Email: info@grandstudio.ky
Phone: +1 (345) 324-8935